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Amazon Prime members have to pay $139/year for expedited delivery, and no member would want late delivery.
Amazon Prime does not promote a refund policy for late delivery, but you can ask for a refund for shipping fees.
Some customers will get extra perks like a free month of Prime, $5 to $20 gift certificates, or 20% off Prime membership.
Contact Amazon The purpose of the Contact Us page for the company. Address issues by chat or call.
When speaking with customer service, you will need to confirm that your product has been purchased and has not arrived.
Some people enjoy extra features, so pushback a little and understand why the delay is causing the problem.
It's OK to complain on Twitter, but Amazon discourages it. Use the customer service page for resolution.